Email Discussion Group Description 

Netiquette

Smileys

Abbreviations

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• When you post a message, everyone who is a member of our discussion group will read the message so make sure that it is the kind of message that everyone will want to read and that you want others to read.

• Send a private email rather than using the discussion group area if your intend for your message to only be read by one person.

• USING ALL CAPS MAKES IT LOOK LIKE YOU'RE SHOUTING OR ANGRY!  IT'S ALSO MORE DIFFICULT TO READ.

• Avoid sarcastic comments, as these can be taken out of context and be very hurtful.  Watch your tone -- it's written, not verbal communication.

• Use underscores or asterisks for emphasizing words.

• Check your spelling.

• Quote back only what is relevant.

• Use a descriptive Subject line.

• Use a smiley to make sure that a statement is not misunderstood.

  If what you are writing needs a smiley for better understanding, most likely you should not be delivering the message via e-mail.  Even with a smiley, someone may misunderstand you.  Smileys should be used to support a statement.  Refer to the Smiley page for a list of commonly used ones.